FRANCHISE SUPPORT
Franchises have needs unique to the industry, primarily because staffing fluctuates frequently. With this in mind, the most popular requests from franchises include:
- Initial set up of equipment
- Initial training on Canon, Epson, Hewlett-Packard, or other ink jet printing solutions
- Ongoing training and support for new releases and enhancements
- ROI metrics
New Vision offers franchises initial set up of equipment which includes arranging the equipment shipment, uncrating the gear, connecting the gear, and setting up the network with their creative and/or technical staff to get good quality off the printer.
Initial training on the equipment is usually conducted in a small-group format, generally one-on-one or one-on-two. The New Vision technician demonstrates how to use the control panel on the printer and conducts application training that includes RIP technology and any additional software training such as Onyx, Scanvec, or Wasatch. Media training includes the dos and donts of media and the participant sees what works and what doesn't.
With ongoing training, franchises can contact the help desk or purchase fee-based additional training or marketing services such as Tradeshow Support, Open Houses & Seminars, and Program Development. New Vision also provides on site color consultation and emergency support for franchises that run into a technician loss or mechanical problem and have numerous projects to get out the door.
Upon contracting New Vision, franchises are presented with an easy to use ROI tool to decipher return on investment across a variety of categories. By calculating the time, waste, and scope of project, the franchise can quickly see which services are generating the greatest return on their investment.
Contact New Vision today to learn more about the ROI tool and Franchise Support.
